Privé Hair & Makeup (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. What Information We Collect
We may collect personal information that is reasonably necessary to provide our services, including:
- Full name
- Phone number
- Email address
- Booking details (including service location and timing)
- Information relevant to your service (such as allergies, sensitivities, or preferences)
- Any other information you provide to us directly
2. How We Collect Information
We collect personal information through:
- Enquiry forms on our website
- Booking forms and client questionnaires
- Email, phone, or SMS communication
- Social media interactions
- In-person consultations
3. Why We Collect Your Information
We collect and use your information to:
- Provide and manage bookings and services
- Communicate with you about your appointment
- Customise services to your needs
- Send quotes, invoices, and confirmations
- Improve our services and client experience
4. Disclosure of Personal Information
We may share your information with:
- Members of our Artist team to deliver your service
- Third-party service providers who assist with bookings, payments, or business operations
We do not sell or share your personal information with third parties for marketing purposes.
5. Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your information may be stored electronically in secure systems or in physical formats where necessary.
6. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or out of date.
To do so, please contact us using the details below.
7. Cookies and Website Use
Our website may use cookies or similar technologies to improve your browsing experience and collect general website usage data.
You can choose to disable cookies through your browser settings.
8. Marketing Communications
We may contact you regarding your booking or services.
We will only send marketing communications where you have opted in, and you may unsubscribe at any time.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
11. Contact Us
If you have any questions, concerns, or requests regarding your personal information, please contact us at:
Privé Hair & Makeup
110/87 Gladstone Street, South Melbourne, Victoria, 3205