This Privacy Policy explains how Privé Hair & Makeup (“we”, “us”, “our”) collects, uses, and protects personal information of our service providers (“artists”, “you”) when using the Privé Hair & Makeup Service Provider App (“the App”).
This policy applies only to staff, contractors, and approved service providers using the App, and is separate from our client-facing privacy policy.
1. Information We Collect
To operate our services effectively, we collect and process the following types of information:
a. Personal Information
- Name
- Contact details (email, phone number)
- Location (for job allocation and logistics)
- Role, experience level, and service capabilities
b. Booking & Work-Related Information
- Job schedules and availability
- Client booking details (relevant to assigned services only)
- Service notes, images, and completion updates
- Performance and service history
c. Device & Usage Information
- App usage activity (for performance and troubleshooting)
- Device type and operating system
2. Google Calendar Integration
Our App may request access to your Google Calendar to support scheduling and operational efficiency.
What Data We Access
- Calendar availability (free/busy times)
- Scheduled events (limited to what is required for scheduling coordination)
How We Use This Data
- We use Google Calendar data solely to:
- Avoid booking conflicts when assigning jobs
- Sync confirmed bookings directly into your calendar
- Improve scheduling accuracy and efficiency
- Reduce manual coordination and administrative errors
Important Notes
- We do not access, store, or use calendar data for marketing or unrelated purposes
- We do not sell or share your calendar data with third parties
- Access is limited to what is necessary for booking and scheduling functionality
You can revoke calendar access at any time through your Google account settings, however this may impact your ability to receive or manage bookings efficiently.
3. How We Use Your Information
We use your information to:
- Allocate and manage bookings
- Communicate job details and updates
- Maintain service quality and standards
- Provide operational support and training
- Monitor performance and improve our services
- Ensure compliance with our service agreements
4. Sharing of Information
We only share information where necessary:
- With clients: Only relevant details required to deliver the booked service (e.g. your name and role)
- With internal team members: For scheduling, support, and quality control
- With service providers (e.g. cloud or booking systems): Strictly for operational purposes
We do not sell your personal data.
5. Data Security
We take reasonable steps to protect your personal information, including:
- Secure systems and restricted access
- Data encryption where applicable
- Limiting access to authorised personnel only
6. Data Retention
We retain your information only as long as necessary to:
- Manage ongoing work and bookings
- Meet legal and operational requirements
7. Your Rights
You may request to:
- Access or update your personal information
- Request deletion of your data (subject to legal or contractual obligations)
- Withdraw consent for certain data uses (such as calendar access)
8. Third-Party Services
The App may rely on third-party platforms (such as Google Calendar). Your use of these services is also subject to their respective privacy policies.
9. Updates to This Policy
We may update this policy from time to time. Continued use of the App indicates acceptance of any updates.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Privé Hair & Makeup